RETURNS

A necessary condition for the return of products is to have in your possession the relevant purchase document that proves the transaction (eg, Retail Receipt, Sales Invoice / Shipping Receipt, etc.).

You have the right to return the products you bought, within 3 working days from the date you receive the products. In this case, you will bear the cost of returning the products. Returns are only accepted if the products are in the same condition in which you received them, specifically without being unsealed or unopened.

* To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products and their intact packaging in order to identify any obvious defects (eg broken goods, wrong type, etc.).

It is pointed out that the risk of loss, damage or destruction of the product remains with the consumer until the product is received by the company.

The company is not obliged to return to the consumer part or all of the part of the returned, after unjustified withdrawal, if there is an impairment of the value of the product due to its improper use. The company is entitled to check the returned product after its receipt and to withhold all or part of the price depending on its impaired value, due to its inappropriate use by the consumer.

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.

DEFECTIVE PRODUCTS

In case the customer receives a defective product, the company must replace it or correct it without any additional charge for the customer, according to article 540 of the Civil Code and article 5 of law 2251/1994 and the other protection provisions of the consumer. However, the customer can return the product to the company and get back the amount paid for its purchase. The company does not bear any responsibility for compensation in case the customer receives a defective or worn product. In this case, the manufacturer or the import company or the exclusive supplier of the product is responsible. The company is obliged to compensate only if the damage caused to the customer is due solely to negligence or deceit of the company itself and the compensation that it is obliged to pay to the customer covers only the existence of the positive damage caused to him. In any case, the customer can not claim compensation for any deposit or any other form of damage given the lack of liability of the company.

ORDER CANCELLATION

The order can be canceled in the following cases:

Before the order is completed, during the electronic process of your order you can at any time press the "Previous Step" button to return to the previous step of the process. In case you have reached the last stage, before the final registration of your order, you can click the cart icon and remove the items from your cart.

If the online order has been completed but the product has not been shipped yet, you can contact the Online Shopping Customer Service Department by phone: (+30) 210 9946896-8 or by e-mail: sales@displaystand.eu and one of our partners will undertake the cancellation of your order.